We recognize that unsolicited e-mail, commonly referred to as spam, represents a significant problem and we respect the efforts of e-mail services, Internet Service Providers (ISP), and individuals to take control of their inboxes. From time to time, e-mail communications may be mislabeled as spam by an ISP or anti-spam software.
To ensure that e-mails aren't confused with spam, please add the following e-mail address to your e-mail address book: ewualum@mail.ewu.edu
If you are concerned that messages from EWU Alumni Advancement may still be blocked, please review the anti-spam policy of your e-mail service provider and follow their guidelines for adding ENews to your Trusted Sender list. For your convenience, we've provided the instructions below for adding ENews to the Trusted Sender list for several of the larger ISPs and e-mail service providers.
For more information, see the list of e-mail service providers below:
AOL®
aol.com
Version 9.0 or higher
- Click Mail Menu in the menu bar
- Click on and open Mail Center
- Select Customize Your E-mail from Mail Preferences
- Click Next
- Select Spam Controls from Essentials
- Click Next to display the Mail and Spam Controls screen
- Confirm that the Mail Filtered by AOL's Advanced Spam Filter is on (checked)
- Confirm that the Mail With Clickable Hyperlinks (URLS) option is off (not checked)
- Confirm that the Mail Containing Words and Phrases on My Custom Word List option is off (not checked)
- Confirm that Block Mail Containing Pictures or Files option is off (not checked)
- Select either:
- Allow Mail From All Senders
- Use a Custom Sender List
- If you select option 1, Allow Mail From All Senders, you have finished the process
- If you select option 2, Use a Custom Sender List, please continue with the following instructions:
- Select Allow Only the Domains and Senders Listed Below option
- Enter the following address in the provided field and click Add:
Version 7.0 or 8.0
- Click Mail Menu in the menu bar
- Click on and open Mail Controls
- Click Next
- Select Customize Mail Controls for this Screen Name
- Click Next
- Select either:
- Allow e-Mail from all AOL Members, e-Mail Addresses, and Domains
- Allow e-Mail from all AOL members, and from the List Domains and E-mail Addresses. Block e-mail from all others
- If you select option 1, Allow e-Mail from all AOL Members, e-Mail Addresses, and Domains, you have finished the process
- If you select option 2, Allow e-Mail from all AOL members, and from the List Domains and E-mail Addresses. Block e-Mail from all others. Please continue with the following instructions:
- Enter the following address in the provided field and click Add:
- Click Next
- Select Allow this Screen Name to send and receive mail with pictures and files.
- Click Save
Comcast™
comcast.net
- Click the Address Book link in the left menu.
- Click Add Contact at the top of your Address Book.
- To add a contact, you may enter information in the General, Phone, Address, Internet and Personal pages. Use the tabs at the top to switch from page to page.
- Click Add when you are finished entering all contact information.
Earthlink(SM)
earthlink.net
Granting EWU Alumni Advancement permission to send you e-mail is as easy as adding us to your Web Mail Address Book
TotalAccess® Mailbox
- Open TotalAccess
- Select Mailbox and click on Address
- Click File from the TotalAccess Menu
- Select New Company (Domain)
- In the field provided, enter the following domain names, clicking Add and OK after each:
- Click File from the TotalAccess Menu
- Select New Contact
- In the field provided, enter the following name and e-mail address, clicking OK afterwards:
- Alumni ENews, ewualum@mail.ewu.edu
- We also recommend that you confirm that the e-mail address above is not on your Blocked Sender List.
EarthLink WebMail
- Click the Address Book
- Select All Categories from the Address Book section
- Click Companies (Domains) on the pull-down menu
- Click Add
- In the field provided enter 'EWU'
- Click Allow This Company (Domain)
- Click Add
- In the field provided enter 'ewualum@mail.ewu.edu'
- Select All Categories from the Address Book section
- Click Contact on the pull-down menu
- Click Add
- In the field provided enter 'ewualum@mail.ewu.edu'
- Click Save
- We also recommend that you confirm that the e-mail address above is not on your Blocked Sender List.
Hotmail®
hotmail.com
- Click the Contacts tab
- Click Safe List from the menu located on the left side of the page
- Enter 'mail.ewu.edu' in the Type an address or domain field
- Click Add
MSN®
msn.com
- Click Options, located in the upper right corner of the screen
- Click Mail from the menu
- Click Junk E-mail Protection
- Click Mailing Lists
- Enter ewualum@mail.ewu.edu in the Type a single e-mail address field
- Click Add
Yahoo!®
yahoo.com
- Click Mail Options in the upper right hand of the screen
- Click Filters
- Click Add
- In the Filter Name field type 'Alumni ENews'
- On the From header: row select Contains from the pull-down menu
- Select Inbox from the Move the Message to pull-down menu
- Click Add Filter
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